Question 1

How is AgentChannel different from Shopify's free Agentic Storefronts page?

Accepted Answer

Shopify gets you listed and shows a few basic metrics. It does not tell you how you show up in its AI agent catalog, whether it is sending shoppers to resellers and competitors instead of you, or where it is getting your facts wrong. AgentChannel shows you that, then points you at the exact Shopify fields to fix.

Question 2

Which AI does AgentChannel check today?

Accepted Answer

Today the audit reads Shopify's AI agent catalog, the shelf that feeds Shopify's agentic shopping surfaces, plus the facts on your own storefront. Direct reads of ChatGPT, Gemini, Copilot, and Perplexity are coming next. We report what we can see today and label what is on the way.

Question 3

What's in the free public audit?

Accepted Answer

A read of how your store shows up in Shopify's AI agent catalog: whether you appear when an agent searches your brand, whether resellers outrank you, and where the facts are wrong. It runs on your public storefront, no install and no email required to see your top findings.

Question 4

Does AgentChannel touch my checkout or payments?

Accepted Answer

No. AgentChannel is an oversight layer above the transaction — it never intermediates your cart or checkout. The free no-install audit reads only your public storefront. Once installed, the app reads your order data to rank your products by recent sales, but never your customers' personal details and never your payment card data. Order-to-agent attribution is rolling out with the paid plan. Shopify and your payment processor run the transaction exactly as they do today.

Question 5

Can AgentChannel tell which AI tools are driving my orders?

Accepted Answer

The installed app reads your order data today (to rank your catalog by recent sales), and order-to-agent attribution is rolling out with the paid plan: exact on AI sales channels, best-effort on referrals. The platforms still expose no per-order agent identity, so we won't overstate it. The free no-install audit does not read orders.

Question 6

How do agent-driven orders pay?

Accepted Answer

This is on the way as a paid feature. The plan is to read the payment details on each order (card brand, issuer, and wallet such as Shop Pay or Apple Pay) and break them down by the channel the order came from. We label it coming, not live.

Question 7

What does AgentChannel cost?

Accepted Answer

AgentChannel is free to start: the audit of how you show up in Shopify's AI agent catalog, the exact Shopify field to fix each gap, and re-running it any time, with no install and no card. Paid plans come later, only for features that are live, so you always know what you are paying for.

Pricing

Common questions

Is the free audit really free?

What do I need to run it?